Terms and Conditions
Throughout this document 'we', 'us', 'our' and 'Lombard' refers to Lombard Vehicle Management Limited.
Please read this carefully. Each time you access this website, whether or not you place an order for goods through us, you are agreeing to the terms and conditions below.
Whilst we make every effort to ensure that the content on the site is accurate and current, we give no guarantee that the content will be free from error. We exclude any liability for any errors and omissions on the site. The access or use by you of the contents of this website is entirely at your own risk. We do not make any representation or warranty and expressly disclaim any and all such warranties and terms in respect of any products, services, information or materials.
We do not accept liability for any consequential or incidental damages or for any other indirect, special or punitive damages whatsoever that arise out of or are related to the purchase or use of any products or services from the site through us (except liability for personal injury or death arising from negligence on our part).
Due to the continued development of our products and services the information detailed on this website may not be up to date. Refer to us for confirmation of the current status of any product or service. We may temporarily or permanently change any of these terms and conditions without affecting any accrued rights or liabilities.
We are not responsible for the privacy practices or the content of any other area of this website other than that supplied by us.
We will collect personal information such as your name, address, debit or credit card details, telephone number and e-mail address. We will share this information with Lombard Vehicle Management and other companies in the The Royal Bank of Scotland Group. We, and those companies, will use your personal information to perform the contract and for marketing and research purposes. We will keep your personal information in a secure environment in accordance with the provisions of Principle Seven of the Data Protection Act 1998. By supplying your personal information to us you consent to its use as described in our Privacy Policy and opt to be included on our direct marketing mailing lists. If you do not wish to receive further marketing information or wish to access, update or correct any inaccuracies in the personal information we hold about you or if you have any other comments or complaints in relation to the contract, write to us at Lombard Vehicle Management, Seven Brindleyplace, Birmingham, B1 2TZ or e-mail us at brindleyplace@lombard.co.uk
Further information may be obtained from Marketing, Lombard Vehicle Management, Seven Brindleyplace, Birmingham, B1 2TZ.
Your Information
We are a member of the Royal Bank Of Scotland Group (the Group). For information about our Group of companies please visit www.rbs.com and click on 'About us', or for similar enquiries please telephone 0131 556 8555 or Textphone 0845 900 5960.
If you contact us electronically, we may collect your electronic identifier, (e.g. Internet Protocol (IP) address or telephone number) supplied by your service provider.
Your information includes information about your transactions.
We may use and share your information with other members of the Group to help us and them:
- assess financial and insurance risks;
- recover debt;
- prevent and detect crime;
- understand our customers' requirements;
- develop and test products and services.
We do not disclose your information to anyone outside the Group except:
- where we have your permission; or
- where we are required or permitted to do so by law; or
- to other companies who provide a service to us or you
- where we may transfer rights and obligations under this agreement.
We may transfer your information to other countries. If we do this we will ensure that anyone to whom we pass it provides an adequate level of protection.
From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you. If you do not object to the change within 60 days, you consent to that change.
If you would like a copy of the information we hold about you, please write to: Data Protection Manager, Lombard Vehicle Management, Seven Brindleyplace, Birmingham, B1 2TZ. A fee may be payable.
Regulatory Information
Lombard Vehicle Management Limited. Registered in England and Wales. Registered Number 02597082. Registered office: 3 Princess Way, Redhill, Surrey, RH1 1NP. Lombard Vehicle Management Limited is an appointed representative of The Royal Bank of Scotland plc, which is authorised and regulated by the Financial Services Authority. Lombard's registered VAT number is 243852752.
